# ShareFile for Mac

**ShareFile for Mac** provides seamless file management directly within **Finder**, offering comprehensive access to all content, including data from connected sources. Users can effortlessly share files, initiate workflows through checkouts, and maintain control with quick permission management for folders.

## Download ShareFile for Mac

> **ShareFile for Mac download:**
>
> Download the latest version of ShareFile for Mac [here](https://dl.sharefile.com/sfmac).

For information about new features, see [What's new](https://docs.sharefile.com/en-us/sharefile/whats-new).

For end-user help including downloading and sign in, see [ShareFile for Mac Help](https://docs.sharefile.com/en-us/sharefile/sharefile-app/sharefile-for-mac/help).

## Supported versions

### Minimum supported version

* ShareFile for Mac 25.03.20 or later

For uninstall instructions, see [Uninstall ShareFile for Mac](https://docs.sharefile.com/en-us/sharefile/sharefile-app/sharefile-for-mac/uninstall).

## System requirements

> ShareFile for Mac supports Mac Silicon and Intel processors.

### OS requirements

* macOS 13 Ventura or later

### Other requirements

* Local administrator rights are needed to install the app.

For uninstall instructions, see [Uninstall ShareFile for Mac](https://docs.sharefile.com/en-us/sharefile/sharefile-app/sharefile-for-mac/uninstall).

## Fixed issues

### Fixed issues in 26.08.06

The latest version of ShareFile for Mac 26.08.06 includes the following updates and fixes:

* Added support to access **Client Hub**, **Projects**, and **Solutions**.
* Fixed authentication failures preventing the app from verifying users.
* Fixed ENS errors that caused synchronization and authentication failures.

### Fixed Issues in 26.04.20

The latest version of ShareFile for Mac 26.04.20 includes the following fixed issues to implement secure authorization flow to enhance security. This update requires users to **re-authenticate** to access the application. Users will be prompted to log in via a pop-up once the update is installed.

* Fixed the issue that made the ShareFile drive inaccessible.

* Resolved the login loop preventing users from successfully signing in.

* Addressed abrupt termination problems during large file transfers.

* Fixed crashes occurring when deleting files or folders.

* Corrected folder and file synchronization errors.

* Fixed Network Connector malfunction following a system reboot.

* Resolved the issue causing pending file changes to be lost.

* Fixed authentication failures preventing the app from verifying users.

* Fixed ENS errors that caused synchronization failures.

  > **Note:**
  >
  > If no action is taken, the login flow will automatically redirect once the timer expires.

### Fixed issues in 25.09.22

* Fix for the intermittent application crash while updating on ENS events.
* Co-Editing for MS Office Apps is disabled in the app settings by default. This can be toggled on from the settings.
* Fix for Folder content update and File sync issues.
* Branding changes with the new Progress icons and styles.

### Fixed issues in 25.04.01

* This release addresses issues that help to improve overall performance.

### Fixed issues in 25.03.20

The ShareFile 25.03.20 release includes the following fixed issues to improve performance and issues with the ShareFile for Mac desktop application.

* After installing ShareFile for Mac, the drive isn't recognized.
* The application might incorrectly report the drive is unavailable while a connection is established.
* The application might fail to load during startup.
* Some new files might not sync to the cloud.
* Some files might disappear from one folder then re-appear in another.
* Some file edits might not sync.
* Some folder contents might not load.
* The **Refresh Folder** might not update properly.
* Some moved/deleted items in a folder not display as removed when the folder was refreshed.
* Some **Favorites** folder items might not display.
* Links to items in the **Favorites** folder might become invalid.
* The application might download a version of a file that is not the latest.
* Some file changes made offline might not sync.
* **Finder** might not reflect the progress of a file upload or download.
* The application might not report correctly that another user is editing a file that was currently open.
* The application might not report or detect correctly when a file is edited by another user.
* Editing with some Adobe applications might have issues.
* The application might have quit, logout, reset, and uninstall issues.
* The application has issues with handling **Move**, **Rename**, and **Delete** failures.
* Temporary files might be uploaded to the cloud.

For more information about this release, see [Important Upgrade Notice for ShareFile for Mac](https://docs.sharefile.com/en-us/sharefile/sharefile-app/sharefile-for-mac/upgrade-mac-notice).

### Fixed issues in 24.9.1

* Uninstalling ShareFile for Mac might be necessary to upgrade to the latest version. For uninstall instructions, see [Uninstall ShareFile for Mac](https://docs.sharefile.com/en-us/sharefile/sharefile-app/sharefile-for-mac/uninstall).

### Fixed issues in 23.10

* ShareFile for Mac might sign out unexpectedly.

* ShareFile for Mac might sign out unexpectedly after closing.

### Fixed issues in 23.8.7

Some ShareFile for Mac users might experience higher than usual CPU usage.

### Fixed Issues in 23.3

* ShareFile for Mac authentication for connectors might fail.

### Fixed Issues in 22.10

* This release addresses issues that help to improve overall performance.

### Fixed Issues in 22.2

* ShareFile for Mac might not complete an interrupted download.

### Fixed Issues in 21.10

* ShareFile for Mac might not launch after sign-on.
* Some items might not display correctly in the **Queue** tab.
* ShareFile for Mac might become unresponsive after authentication errors.
* Opening and editing some Adobe Creative Suite files might cause an error.
* Opening and editing some Vectorworks files might cause an error.

### Fixed issues in 21.2

* The option to discard a checkout might not be available for administrators.
* Some failed uploads might require a manual retry.
* Some folder names containing a period might be treated as temporary files.
* Some remote updates might not show in **Finder**.
* Client users with delete permission might not have the ability to use it.

### Fixed issues in 20.9

* Saving Adobe Photoshop files might cause an error.
* When saving Adobe InDesign project files, the files might delete unexpectedly.

### Fixed issues in 20.7.2

* This release addresses a number of issues that help to improve overall performance and stability.

### Fixed issues in 20.7

* When editing a file in Catalina, the Finder icon might not appear.
* When saving Adobe After Effects project files, the files might delete unexpectedly.
* Attempts to edit a file in Adobe Photoshop might cause an error.
* When signing into a previously used Mac, a new device sign-in notification might be sent.
* Using ShareFile for Mac might require you to re-authorize the application multiple times.

### Fixed issues in 1911

* This fix addresses a sharing violation error that appeared on Microsoft Excel files.
* When using macOS Catalina, files might download to the cache when the user browses through the folder.

### Fixed issues in 1910

* Moving the cache limit slider might toggle the beta flag on and off instead of changing the cache limit.
* Dutch localization might not display correctly.

### Fixed issues in 1908

* Moving a subfolder and then deleting its parent folder might cause the subfolder to be removed.

### Fixed issues in 1904

* ShareFile for Mac might consume an excessive amount of CPU.
* Attempts to open files from the dashboard can fail for files that have not been opened previously.
* When editing a file or folder offline and going back online, the file might not be moved to a recovery folder.
* Users might have to reauthenticate by relaunching the app.
* Deleting files during offline sync might cause ShareFile for Mac to exit unexpectedly.

### Fixed issues in 4.6

* ShareFile for Mac might exit unexpectedly when switching from dark to light mode or light to dark mode.
* Locally edited files might not update correctly if there's a new remote version.
* The database crawler might look up items without caching, which can consume a lot of CPU.
* File and folder might not stay up to date.

## Known issues

### Known issues in 21.10

Users who have ShareFile v21.4 (19rc5) are required to manually install ShareFile 21.10 for Mac.

### Known issues in 21.2

* Users on Big Sur might be required to reboot several times to allow the extension. This known issue should be resolved with the release of Big Sur 11.3.

### Known issues in 20.7

* This release includes partial Italian language support. Full Italian language support will be included in a future release.
* Authentication screens do not include Italian language support.

### Known issues in 1911

* A file might not delete properly if it is open in another application. As a workaround, close all applications accessing a file before deleting it.

### Known issues in 1910

* A file might not delete properly if it is open in another application. As a workaround, close all applications accessing a file before deleting it.

### Known issues in 1908

* A file might not delete properly if it is open in another application. As a workaround, close all applications accessing a file before deleting it.

### Known issues in 1904

* When opening and editing Adobe InDesign files, ShareFile for Mac might not save the files and cause Adobe InDesign to exit unexpectedly.
* When installing ShareFile for Mac for the first time, a kernel extension approval dialog appears.
* Restricted Zones are not supported.
* When using offline access, folders might not copy properly.
* Items in the dashboard might not open when double-clicked.

### Known issues in 4.6

* When opening and editing Adobe InDesign files, ShareFile for Mac might not save the files and cause Adobe InDesign to exit unexpectedly.
* When installing ShareFile for Mac for the first time, a kernel extension approval dialog appears.
* Restricted Zones are not supported.
* When using offline access, folders might not copy properly.
* Items in the dashboard might not open when double-clicked.

### Known issues in 4.5

* When opening and editing Adobe InDesign files, ShareFile for Mac might not save the files and cause Adobe InDesign to exit unexpectedly.
* When installing ShareFile for Mac for the first time, a kernel extension approval dialog appears.
* Restricted Zones are not supported.
* When using offline access, folders might not copy properly.
* Items in the dashboard might not open when double-clicked.

### Known issues in 4.4

* When installing ShareFile for Mac for the first time, a kernel extension approval dialog appears.
* Restricted Zones are not supported.
* When using offline access, folders might not copy properly.
* Items in the dashboard might not open when double-clicked.

### Known issues in 4.3

* When installing ShareFile for Mac for the first time, a kernel extension approval dialog appears.
* Restricted Zones are not supported.
* When using offline access, folders might not copy properly.
* When using offline access, in-progress badges for files and folders might take longer than usual to update.

## Limitations

* Several features are temporarily disabled while there is no internet connectivity. These features will become available again when internet connectivity is restored.
* Restricted Zones are not supported.
* When using offline access, folders might not copy properly.
* Items in the dashboard might not open when double-clicked.
