About User Management Tool

The User Management Tool enables you to provision employee user accounts and distribution groups from Active Directory (AD).

The User Management Tool:

  • Enables provisioned users to sign in to ShareFile/Citrix Files using their AD credentials.
  • Stores user account provisioning rules with your account information in the Citrix cloud. You can install the tool on any machine and access your rules by logging in to your account.
  • Matches ShareFile/Citrix Content Collaboration accounts to AD based on email address, links your existing employee accounts to AD, and updates employee account information in ShareFile/Citrix Content Collaboration.
  • Enables you to specify options, including the authentication method and default storage zone for each provisioning rule.
  • Enables you to use distribution groups to manage folders and easily share documents with a group.
  • Keeps ShareFile/Citrix Content Collaboration in sync with AD changes based on the schedule you specify. You can create multiple, named synchronization jobs in the User Management Tool. To run a job, the User Management Tool uses the same Windows user context that was active when the job was scheduled.
  • Supports a proxy server connection between the User Management Tool and ShareFile/Citrix Content Collaboration.
  • Includes a log file to help with troubleshooting Citrix API-related issues.

For information about new features, see What’s new.

What’s new

User Management Tool 1.8.6

This release addresses issues that help to improve overall performance.

User Management Tool 1.8.5

  • This release addresses issues that help to improve overall performance and include the enhancement:

    • RightSignature permissions - updated permission options for accounts with RightSignature and electronic signature functionality.

User Management Tool 1.8.4

  • This release addresses a number of issues that include:
    • Logging enhancements
    • Proxy file handling

Fixed issues

Fixed issues 1.8.6

  • Attempts to authenticate might fail for some users. [SFUMT-417]

Fixed issues 1.8.5

This release addresses issues that help to improve overall performance.

Fixed issues 1.8.4

User Management Tool 1.8.4 includes performance enhancements.

Fixed issues 1.8.3

User Management Tool 1.8.3 includes performance enhancements.

Fixed issues 1.8.2

User Management Tool 1.8.2 includes performance enhancements.

Fixed issues in 1.7.5

  • Added rule that prevents a user from entering more than 50 characters in the company field within a rule. [SFUMT-53]
  • Corrected issue where UMT might fail to import users in a group if users are in a particular named OU. [SFUMT-51]

Fixed issues in 1.7.4

  • Fixed layout issues and registry errors. [SFUMIT-40]

Fixed issues in 1.7.3

  • The User Management Tool does not support provisioning user accounts into restricted StorageZones. [SFUMT-42]
  • For some accounts, scheduled tasks assign all new users to the wrong zone. [SFUMT-34]

Known issues

  • Azure Active Directory is not directly supported in the User Management Tool. To work around this issue, set up a local active directory on the same server as the User Management Tool. The local active directory will then connect to Azure Active Directory. For more information, see Deploy.
  • If your site uses ShareFile Two-Step Verification, you must use a password that is specific to the User Management Tool to log on to it.
  • The User Management Tool creates a new distribution group if it finds a distribution group name in ShareFile that matches an AD group name. The tool does not combine the AD group with the existing distribution group.