Send for signature

The following instructions provide the steps necessary to send a document for signature in ShareFile.

Once electronic signature is enabled for your ShareFile account, you can send documents for signature. For more information on enablement, see Getting started.

  1. From your ShareFile account, select the document you want to send for signature. The preview window opens.

    Preview window in ShareFile

  2. Select Send for Signature to open RightSignature.

    Prepare document

  3. Select Prepare Document then type the name of the signer and their email address.

    Add signer name and email

  4. Select Next: Place Fields to create the signer and annotation fields for the document’s recipients.

    Set up fields for signing

  5. Select Next: Review to type a personalized message, set an expiration date, and add security settings such as passcode and KBA for the signer, if necessary.

    Review before sending.

  6. Select Send Document.

Message status

The signer receives an email requesting the signature for the document. You can monitor the status by selecting the document in the RightSignature dashboard.

Message status

The Overview provides the following information.

  • People involved: recipient names and email addresses.
  • Security Options: including expiration date, passcode, and signer sequencing, if selected.
  • Tags: if selected.
  • Message to Recipient(s): the message that you provided to the recipients when you requested their signature.

The History provides a timeline of actions from signature request creation to the document signature executed by the signer(s).

Message status

Remove previously used contacts from Recent contacts list

Use the following steps to remove previously used contacts from the Recent contacts list when creating a new RightSignature document.

  1. Log in to your RightSignature account.

  2. Navigate to the Documents section.

  3. Search for and identify all documents signed by the contact you wish to remove.

  4. Delete all documents associated with the contact.

    The contact will no longer appear in the Recent contacts list after the associated documents are deleted.

Send for signature