ShareFile

ShareFile Strict Employee Licensing and Company Email Address

April 8, 2025

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When users are added to your ShareFile account, the system will use their email extension to determine if it is required that the user be added as an employee user. Generally, any user added to the ShareFile account that has the same email extension as the account creator will be added as an employee user. For example, if the ShareFile account creator’s email address is sally@acme.com, any user added to the ShareFile account with the email extension @acme.com would be created as an employee user.

By default, you cannot create a client user with the same email suffix as your company (ex: johndoe@ company.com). This is designed to prevent accounts from circumventing employee licensing requirements.

When a user attempts to create a client user with an employee company email, they will be prompted to send a request to the Master Admin on the account to create the user as an employee.

The Master Admin will receive an email notification that allows them to review and/or approve the user creation request.

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ShareFile Strict Employee Licensing and Company Email Address

April 8, 2025

Contributed by:

April 8, 2025

Contributed by:

ShareFile Strict Employee Licensing and Company Email Address

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