ShareFile

File Box

File Box allows you to temporarily store your files when sending or requesting files.

File Box allows the employee user to receive files directly from visitors when a designated link from File Drops is created. For more information, see File Drops.

To access your File Box, navigate to Folders > File Box.

Notes:

The File Box adheres to the default account-wide Retention Policy. If no default account-wide retention policy has been set, the File Box will adhere to a retention policy of 6 months (180 days).

To store files for a longer period, use Move to store your files in a permanent folder.

The current retention policy of your File Box is displayed toward the top of the File Box menu in ShareFile.

If you choose to take away a user’s access to the File Box, they are not able to use any email plug-in tool or add files from their computer when creating a share message or link.

The Expiration Policy you set in Message Options will override that of the File Box. When sharing on-premises files, your file is copied to the File Box where it is subsequently downloaded by your recipient.

Prerequisites

In order to use a File Box, you must have the Use personal File Box permission. If you do not have access to the File Box, please contact your ShareFile administrator.

TIPS:

The retention policy for File Box is account wide and cannot be changed per user.

File Box does not support versioning of files which means files cannot have multiple versions.

Files with the same name can be uploaded to File Box and will not overwrite the existing files. Both files will exist as separate entities.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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File Box

File Box

Prerequisites

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