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Edit Billing Info

The Edit Billing Information screen allows you to update your address and credit card information.

Update address

To update your billing address:

Navigate to Settings > Account settings > Billing > Edit Billing Info.
From the Address information section:
1. Select the Country – Contact our Sales team for assistance if you need to change the country.
2. Enter the Street address.
3. Enter the City name.
4. Select the State.
5. Add the Zip code.
6. Select the box to confirm if the billing address is the same as the account address.
Click Save.

Update credit card

You can add, edit, or delete credit card information.

NOTE:

Updates to billing information may not be reflected immediately. Please allow up to 24 hours for any changes to appear.

Add New Card

To add a new credit card:

Navigate to Settings > Account settings > Billing > Edit Billing Info.
Click Edit from the Credit Card Information section:

The Add/Edit payment card screen displays.
From the Add/Edit payment card screen, click New to add a new payment card.
1. Provide the following information:
  1. Card number
  2. Card type – choose from American Express, Discover, MasterCard, or VISA
  3. Expiration date (MM/YYYY)
  4. Cardholder’s information: First Name, Last Name, Address, City, Country, State, Zip/Postal Code, Phone Number, and Email.
2. Click Save. You receive a confirmation message advising the payment method was added successfully:
3. Enter your card’s CVV.
4. Click the hCaptcha box to confirm you are a human.
5. Click Submit. When you update your credit card information, a temporary authorization of $1 USD will be placed. This amount will be automatically released and removed from your bank account within a few days.
Once the card is added, you can select Edit to update credit card information or Delete to remove the credit card.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Edit Billing Info

Edit Billing Info

Update address

Update credit card

Add New Card

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