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Account settings / Email Settings / Encrypted email
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Encrypted Email

Enabling Encrypted Email provides users with the ability to protect the body of their email along with any document attachments. Users can compose and reply to encrypted email from both the Outlook Plug-in and the ShareFile Portal. In addition, users will have visibility to encrypted emails, received or sent, in their Inbox and Sent folder in ShareFile.

Setting the option to No prevents users from sending or responding to encrypted email messages.

To enable encrypted emails::

  1. Navigate to Account settings
  2. Under Advanced Preferences, select Email Settings.
  3. Go to Encrypted Email.
  4. Select Yes.
  5. Save changes.