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Password requirements

You can configure the complexity requirements for ShareFile credentials.

To create other password requirements for your users:

  1. Navigate to Account settings > Security > Sign in Policy > Password requirements.

  2. Click Edit:

    Password

  3. Customize complexity. Choose the desired values for:

    1. Minimum character length

    2. Numbers(s) required

    3. Special character(s) required

    4. Expiration - Enter number of days passwords expire after.

    5. History - Enter number of passwords before a password can repeat.

      Password

  4. Select Save.

By default, for all users passwords:

  • Must contain a minimum of 8 characters with a maximum number of 50 characters.
  • Must contain 1 upper case and 1 lower case letter.
  • Must contain at least 1 number.
  • Must contain at least 1 of these special characters: ! # $ % ^ & * ( ) - _ + = / . ? \ [ ] | ' ~ @ '
  • Can’t be the same as their last 25 passwords.

NOTES:

  • Any changes you make go into effect the next time a user changes their password.

  • In response to an increase in internet-account credential (user name and password) theft, ShareFile might require a password reset and will continue to incorporate a regularly scheduled forced password reset into our normal operating procedures.

  • ShareFile performs an additional password strength check to identify commonly used and exposed passwords when you click Reset.