ShareFile

Client Hub custom fields

Article applies to:

  • ShareFile Employee users (account Administrator)

Custom fields empower administrators to tailor the platform to their specific operational needs by enabling the addition of unique data fields. These fields can be applied to both their client list—whether individuals or organizations—and individual client contacts within those client list. This flexibility allows businesses to capture and organize information critical to their unique workflows, going beyond the standard fields provided. Administrators can define exactly which additional data points are essential for their client relationships.

Once these custom fields are established, assigned team members can actively use these custom fields to enrich and update client profiles with precise, relevant information. This ensures that all pertinent details, from industry-specific classifications to unique service requirements, are readily accessible and consistently maintained within the client hub. The result is a better-informed assigned team members, streamlined information sharing, and a more efficient, personalized client management experience.

NOTE:

Admins can manage custom fields settings directly from the Client hub. Select Manage client hub and then choose Manage custom fields:

Custom fields

Client Hub custom fields

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