View messages sent by Employee users

ShareFile administrators are able to view messages that employee users create when sharing files.

To view messages:

1. From the ShareFile dashboard, navigate People > Browse employees.
2. Select an employee to view.
3. Under Actions, select View folders and activity logs.
4. Under Folder Access, click Access User's Content.
5. From the navigation options, click Sent Messages.
6. Click on the recipient message you want to review.
7. In Sent Message Details, select View under Message Options to see the message.

Note:

Encrypted Email can only be viewed by the sender and recipient of the message.