Sign in to ShareFile

September 16, 2025

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To sign in to ShareFile for Clients with the iOS application:

Download the ShareFile for Clients application from the App store.
Open the ShareFile for Clients application from your iOS device. The Welcome screen displays.
From the Welcome screen, enter your details to sign in to ShareFile.
1. Type your account Subdomain and click Continue.
2. Type your Email address and click Continue.
3. Enter your Password and click Continue.
The Client portal displays and shows your open and completed tasks:

Reset password

To reset the password:

From the Welcome screen type your Email address and click Continue.
Select “Forgot your password?, then click Continue.

The Resetting your password screen displays.
From the Resetting your password screen, check the CAPTCHA checkbox to verify you are not a robot. Click Send.

We’ll send an email so that you can reset your password.
Open your email and click the link to create a new password. The Reset your password screen displays.
From the Reset your password screen, create a new password following the password requirements and confirm the password:
Click Create new password. A confirmation message displays advising tour password has been reset successfully:

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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September 16, 2025

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September 16, 2025

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Sign in to ShareFile

Reset password

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