Increase the logging level

To increase the ShareFile for Windows app logging level:

NOTE:

Make sure ShareFile for Windows is closed before making below changes.

1. On the C: drive, navigate to Program Files\ShareFile\ShareFile for Windows\

2. Right click on the file called ShareFile.exe.config, and open it with notepad for edition.

3. Change the value of "Loglevel" key from 4 to 6. See the code snippet below:

   <appSettings>
   <add key="UpdatePath" value="" />
   <add key="ClientSettingsProvider.ServiceUri" value="" />
   <add key="LogLevel" value="6" />
   <add key="MaxFileLogSizeMB" value="10" />
   <add key="MaxNumZipFiles" value="15" />
   <add key="MaxLogFiles" value="8" />
   <add key="LogFolder" value="" />
   <add key="SyncMigrationPromptFrequencyDays" value="7" />
   <add key="LoginReminderFrequencyInHours" value="2" />
   <add key="CyclicDependencySearchItemLimit" value="1000" />
   <add key="CyclicDependencySearchDepthLimit" value="5" />
   <add key="CacheLoadOptions" value="1" />
   </appSettings>

4. Save the changes.

5. Open ShareFile for Windows.Changes will take effect once the app is up again.

   Caution:

   Increasing the logging level creates larger log files that use more disk space. After testing is complete, restore the default logging level of 4.