Version and End Of Life check for ShareFile for Windows

Use the two sets of directions in this article to do a standard version check or an end-of-life (EOL) check when using ShareFile for Windows.

Download ShareFile for Windows installer files from here.

Version check - ShareFile for Windows

Use the following steps to locate the version of ShareFile for Windows you're currently using.

1. Navigate to the Windows system tray.

2. Right click on the ShareFile logo, then select Help.

   

   The Help section displays allowing you to view the version number in the top right.

   

End Of Life version check - ShareFile for Windows

1. Navigate to the Windows system tray.

2. Right click on the ShareFile logo, then select Help.

   

   The Help section displays allowing you to view the version number in the top right.

   

   Note:

   We support the four most current versions of ShareFile for Windows. Subscribe to the ShareFile product documentation RSS feed here to learn when updates to the ShareFile for Windows application are available.

3. To confirm your client version of ShareFile for Windows is EOL, continue to the next step to check the recent log.

4. Navigate to C:\Users\%Username%\AppData\Local\Sharefile\ShareFile for Windows\Logs in your Windows file explorer.

5. Order the files by clicking the Date modified column.

   

6. Search for the following keywords:

   • End Of Life
   • EOL

   If either of the keywords are found and exception message similar to the following will display.