ShareFile

Enable SharePoint Online Connector

Navigate to Account settings > Connectors to view all Connectors available for your account.
Select Add for the SharePoint Online connector. You are prompted to name the Connector and provide a Site URL.
Enter the URL path to your SharePoint Online account. Enter the URL as follows, replacing “mysite” with your own domain/site name and adding the shared%20documents wildcard where indicated. If you do not know your subdomain, you can find it in your web browser when you sign into SharePoint.

https://mysite.sharepoint.com/sites/siteName/shared%20documents
By adding a user to the access list for a specific Connector, that user is able to use the Connector to link their account to another data storage service. Select Save to continue.
Alternatively add the Connector app to the respective SharePoint Online account if the above option does not work.

Need Admin approval for SharePoint Online Connector

Once the SharePoint Online is enabled, user must authenticate in the ShareFile App. Both client and employee users must have admin approval before accessing SharePoint files or folders. Use the following instructions to get access to the SharePoint Online connector.

Navigate to Folders > SharePoint Online you then be redirected to the Microsoft account page.
Select your Microsoft account.
Access SharePoint Online

a. If you do not have permission to access SharePoint Online files/ folders, the Need admin approval page is displayed.

b. Admin approval is required to access folders.
Admin Authentication and Consent Approval

a. The admin should log in to the ShareFile app, complete authentication, and then respond to the Permission requested message.

b. To grant access, check the consent box and click Accept.

NOTE:

The admin only needs to provide consent once for all users.
User Re-authentication

a. Once approved, user can navigate to Folders > SharePoint Online within the ShareFile App.

b. The Authentication required screen is displayed, prompting you to re-authenticate before accessing the SharePoint Online connector.
After successful re-authentication, you then be redirected to access SharePoint Online folders.
Select any files to download, share, delete, or preview as needed.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Enable SharePoint Online Connector

Enable SharePoint Online Connector

Need Admin approval for SharePoint Online Connector

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