Request settings

The following provides ShareFile admins with the information necessary to manage the default request link option for users.

To change the request settings:

1. Navigate to Account settings.
2. Select Advanced Preferences.
3. Select File Settings
4. Go to Request settings.
5. Select which users are able to request files from. Available permissions are:
   1. Anyone (public)
   2. Anyone (public, must enter a name and email)
   3. Client contacts and employee users (after signing in)
   4. Employee users (after signing in)
   5. Email recipients (only for Outlook)
6. Choose what will be selected by default when users request files, and maximum access expiration period.
7. Save your changes.

NOTE:

ShareFile administrators have granular control over how files are stored, shared, and secured.