Forms conditional logic

Using conditional logic allows you to dynamically control which questions appear on a Form based on a respondent’s earlier answers. This enables adaptive forms that simplify the user experience by hiding irrelevant questions.

NOTE:

Only Checkboxes, Multiple choice, and Number fields can be used with conditional requests.

To set up conditional logic:

1. Go to Tasks > Forms.

2. Open a form or create a new one.

3. In the form builder, add a new section or select a section you want to control visibility for.

4. Click on Add condition.

5. Select a trigger question and define the condition (e.g., “If Question 1 = Yes”).

6. Choose the action:

   a. Show this section, or

   b. Hide this section

7. Save the rule.

Example use cases

• Display “Upload Tax Document” only if the user selects “Yes” for “Do you have a tax ID?”
• Hide “International Address” fields when “Country = USA”.
• Show additional consent sections only for specific responses.

Refer to Create a conditional form for more information.