Resource Library
Support Knowledge Base
The Support Knowledge Base provides comprehensive resources to help you find answers to your questions.
Join the conversation with other users and our team to share knowledge and discover answers through collective resources and experiences.
Product Feature Requests
Want to suggest a new feature that you believe will improve our products?
Visit ShareFile Feature Requests and Podio Fearture Requests to submit your ideas!
Get Training
Both new and experienced users can access resources to help you get the most out of our products by visiting ShareFile Training and the Podio Academy.
Events and Webinars
Come talk to us at an upcoming event and check out our webinars covering a range of topics.
Visit ShareFile Events & Webinars and Podio Webinar Recordings to learn more!
Explore our YouTube Channels
Discover a library of 180+ videos featuring product demos, training sessions, and webinars. Check out our YouTube channels to learn more and get the most out of our products.
Blogs
Browse original thought leadership, industry trends and the latest udpates by visiting the ShareFile and Podio blogs.
ShareFile Trust Center
To learn about ShareFile security and compliance information along with other similar information, please visit the ShareFile Trust Center.
ShareFile AI-Assisted Legal
To learn about use policies for ShareFile AI-Assisted products, see ShareFile AI-Assisted Products.
Get Support
How to Chat with Support
Learn how to quickly connect with ShareFile Support for troubleshooting, account settings help, and feature questions. Discover the fastest way to get assistance from our expert support team!
Reach out to your dedicated Success Engineer for personalized guidance and support to help you maximize the value of ShareFile. *User permissions may impact whether this option is seen or not**
Support offerings and coverage
For information about ShareFile support offerings, coverage, resolution and response times, see ShareFile Support Offerings and Coverage.
For information about ShareFile Japanese support offering, see Japanese Support.
Status Pages
To receive automatic updates when an incident is created, updated, or resolved, visit:
The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.
DIESER DIENST KANN ÜBERSETZUNGEN ENTHALTEN, DIE VON GOOGLE BEREITGESTELLT WERDEN. GOOGLE LEHNT JEDE AUSDRÜCKLICHE ODER STILLSCHWEIGENDE GEWÄHRLEISTUNG IN BEZUG AUF DIE ÜBERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWÄHRLEISTUNG DER GENAUIGKEIT, ZUVERLÄSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER.
CE SERVICE PEUT CONTENIR DES TRADUCTIONS FOURNIES PAR GOOGLE. GOOGLE EXCLUT TOUTE GARANTIE RELATIVE AUX TRADUCTIONS, EXPRESSE OU IMPLICITE, Y COMPRIS TOUTE GARANTIE D'EXACTITUDE, DE FIABILITÉ ET TOUTE GARANTIE IMPLICITE DE QUALITÉ MARCHANDE, D'ADÉQUATION À UN USAGE PARTICULIER ET D'ABSENCE DE CONTREFAÇON.
ESTE SERVICIO PUEDE CONTENER TRADUCCIONES CON TECNOLOGÍA DE GOOGLE. GOOGLE RENUNCIA A TODAS LAS GARANTÍAS RELACIONADAS CON LAS TRADUCCIONES, TANTO IMPLÍCITAS COMO EXPLÍCITAS, INCLUIDAS LAS GARANTÍAS DE EXACTITUD, FIABILIDAD Y OTRAS GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN EN PARTICULAR Y AUSENCIA DE INFRACCIÓN DE DERECHOS.
本服务可能包含由 Google 提供技术支持的翻译。Google 对这些翻译内容不做任何明示或暗示的保证，包括对准确性、可靠性的任何保证以及对适销性、特定用途的适用性和非侵权性的任何暗示保证。
このサービスには、Google が提供する翻訳が含まれている可能性があります。Google は翻訳について、明示的か黙示的かを問わず、精度と信頼性に関するあらゆる保証、および商品性、特定目的への適合性、第三者の権利を侵害しないことに関するあらゆる黙示的保証を含め、一切保証しません。
ESTE SERVIÇO PODE CONTER TRADUÇÕES FORNECIDAS PELO GOOGLE. O GOOGLE SE EXIME DE TODAS AS GARANTIAS RELACIONADAS COM AS TRADUÇÕES, EXPRESSAS OU IMPLÍCITAS, INCLUINDO QUALQUER GARANTIA DE PRECISÃO, CONFIABILIDADE E QUALQUER GARANTIA IMPLÍCITA DE COMERCIALIZAÇÃO, ADEQUAÇÃO A UM PROPÓSITO ESPECÍFICO E NÃO INFRAÇÃO.