Podio

Sending SMS Text Messages with Podio

August 11, 2025

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With Mobile being everywhere these days, no automation solution would be complete without the ability to send SMS Texts. Your Flows can send Text Messages to mobile phones and can include your Podio data.

Not only can you send SMS Texts, but replies to these Texts can trigger additional flows to file and/or act on those replies.

Example

When a new customer item is created, one of our internal consultants are assigned. We then want to dispatch this Customer information to the Consultant using an SMS text. Once the Consultant contacts the Customer and sets up the initial meeting, a reply is required on the item to update the item status to Contacted - Initial meeting scheduled.

Send SMS

Solution

To send an SMS, there are a couple different ways you can set up your Podio App and Flow. To set up a flow to trigger on a Comment to the item. We will start the comment with SMS: and type a custom message and hit send.

Solution

The ‘Consultant’ can reply to the text, adding a comment to the item as well as updating the status.

Solution

Flow Details

First, set up the flow to send the SMS Text message. For this example, we chose to trigger off Comment of an item. We added a filter for this Comment to contain SMS:. Of course, we do not want to send the SMS: portion so we created a Custom Variable and a string replace PHP evaluation to strip this out. Then we added the Send SMS action.

Note: The phone number that the SMS text will be delivered from will not be a recognized number to the receiver. Adding “Msg from your-company:” text to the beginning of the text is recommended.
Second, a SMS reply type flow needs to be set up in order to receive replies from the sent text. No filters are required and add a Comment action. Using the field tokens, select the SMS message and phone number and add it to this comment. For the sake of this example, we are also updating the Status of the Customer Item.

Note: Globiflow is unable to send a single SMS action to more than 1 number. If you have multiple numbers to send the SMS to, you will need to find another option, such as multiple SMS actions in the flow or a For Each action.

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Sending SMS Text Messages with Podio

August 11, 2025

Contributed by:

August 11, 2025

Contributed by:

Sending SMS Text Messages with Podio

Example

Solution

Flow Details

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