Podio

Updating the owner of my organization

April 11, 2025

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P P P

How do I go about changing the contract ownership for my Podio organization?

The contract is only visible to the current owner through their billing page under their My Silhouette icon. This page has the billing and credit card information as well as the past invoices.

We understand that there may be a time when your company needs to update this member to someone else. To help with this process, we have created a checklist guide below.

To update a Podio organization to another member, please ensure the following is correct prior to opening up a case with the support team.

The new owner must be an employee in the organization, not an external member
The new owner must be an organization administrator.
- Note: a current org admin can use the “Actions” tab next to the member’s name to promote them. You can find out more about this in our guide here.

Once this is completed, please have the current contract owner Chat with us here.

The Premium plans have an extra step, as they also include our Workflow Automation suite of utilities. In addition to the above, the current owner will need to ensure that;

The new owner is an administrator in each workspace for which you have flows associated.
They have been added under the ADDITIONAL USERS section. Our guide to doing this can be found here.
Have them log into Workflow Automations here. If they have not logged in previously, they may get a message to create an account. Use the green button to complete the process.

Once completed, please submit a case using Chat with us here.

Note: Sponsored organizations do not have access to the automation utilities.

For organizations that are billed outside of Podio or through ShareFile, please open up a support case using Chat with us here. They will need to update that system prior to the above steps.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Updating the owner of my organization

April 11, 2025

Contributed by:

P P P

April 11, 2025

Contributed by:

P P P

Updating the owner of my organization

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