Where is data hosted?
All customer uploaded data is hosted through Amazon Web Services in Dublin, Ireland, EU.
If you use Podio Workflow Automations on Podio Premium the flows are hosted with Amazon Web Services in Dublin, Ireland, EU as well.
Read more about data security here.
Data Processing Addendum
ShareFile has developed a Data Processing Addendum, containing EU model clauses, for customers who require it. The Addendum has been executed by Citrix and may not be changed. For copies of this agreement in English and other languages, please click here. This agreement is a part of the Citrix Terms of Service.
If you require a copy signed version, we will be using RightSignature to send the document directly to the signature authority. In order to do that, please complete the following webform: https://www.cloud.com/trust-center/cloud-software-group-data-processing-agreement
The General Data Protection Regulation (GDPR)
At ShareFile, our mission is to safeguard our customers’ apps and data. As a trusted partner to the largest enterprises around the globe, ShareFile takes the handling and protection of sensitive business information most seriously.
To assist with your GDPR compliance, we have updated our security and data protection terms and included them in our Terms of Services. The updated terms include a detailed description of the security controls used across Citrix’s services, as well as data processing terms that align to the applicable sections of the GDPR.
Like most global companies, ShareFile is doing the work necessary to fulfill the requirements of the GDPR, Citrix has a long record of data privacy and security compliance, and we will aim to be ready for the GDPR. Currently, Citrix participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. See https://www.citrix.com/about/legal/privacy/.
For questions about our Privacy program and/or GDPR compliance, please review this online FAQ or contact privacy@citrix.com. To learn more about our solutions and how we help our customers stay secure and compliant, visit citrix.com/secure.
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DIESER DIENST KANN ÜBERSETZUNGEN ENTHALTEN, DIE VON GOOGLE BEREITGESTELLT WERDEN. GOOGLE LEHNT JEDE AUSDRÜCKLICHE ODER STILLSCHWEIGENDE GEWÄHRLEISTUNG IN BEZUG AUF DIE ÜBERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWÄHRLEISTUNG DER GENAUIGKEIT, ZUVERLÄSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER.
CE SERVICE PEUT CONTENIR DES TRADUCTIONS FOURNIES PAR GOOGLE. GOOGLE EXCLUT TOUTE GARANTIE RELATIVE AUX TRADUCTIONS, EXPRESSE OU IMPLICITE, Y COMPRIS TOUTE GARANTIE D'EXACTITUDE, DE FIABILITÉ ET TOUTE GARANTIE IMPLICITE DE QUALITÉ MARCHANDE, D'ADÉQUATION À UN USAGE PARTICULIER ET D'ABSENCE DE CONTREFAÇON.
ESTE SERVICIO PUEDE CONTENER TRADUCCIONES CON TECNOLOGÍA DE GOOGLE. GOOGLE RENUNCIA A TODAS LAS GARANTÍAS RELACIONADAS CON LAS TRADUCCIONES, TANTO IMPLÍCITAS COMO EXPLÍCITAS, INCLUIDAS LAS GARANTÍAS DE EXACTITUD, FIABILIDAD Y OTRAS GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN EN PARTICULAR Y AUSENCIA DE INFRACCIÓN DE DERECHOS.
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