ShareFile

Change ShareFile Email Address

March 25, 2025

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The following information provides the steps necessary to change the primary email address used as the username to login to your account.

Navigate to Settings > Personal Settings > Edit Profile.
Select Add Alternate Email and enter the desired email address.
ShareFile will send the added email address a confirmation email containing an activation link.

Note:

In order to use this email address, you must select the activation link in the confirmation email. If you did not receive the confirmation email, or your activation link is expired, return to the Add/Edit Email Address section and select Send Confirmation Email to resend the confirmation email and check your spam settings.
Once you have selected the activation link, sign back into your account to confirm the new email address works for login.
Return to Personal Settings > Edit Profile.
Select Make primary to the right of a verified email address.
Under Actions, select the X to delete unwanted alternate email addresses.
Select Continue to receive a confirmation message that the email address was deleted.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Change ShareFile Email Address

March 25, 2025

Contributed by:

March 25, 2025

Contributed by:

Change ShareFile Email Address

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