ShareFile

User roles and permissions

March 25, 2025

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The following information provides descriptions for both user roles and user permissions in ShareFile.

User roles

User role	Description
Account owner	As the account owner, you have an employee user type with the highest level of permissions. This allows you to authorize account-wide settings and delegate privileges to other employee administrators. There is only one account owner role per account.
Administrator	As a ShareFile administrator, you have an employee user type with granular administration privileges on the account. Depending on your administrator permission, you can authorize account changes on behalf of the account owner.
Super user	As a designated user for the Super User Group, you have automatic access with full control (download, upload, delete, and share) to all new existing folders within a ShareFile account, and can manage all the account data.

User permissions

Permission Type	Permission name and description
General	Access company account permissions - Allows the user to access and change account-wide permissions.
Files and folders	Allows the user to manage files and folders including assigning folders and setting permissions. For more information, see Folders.
RightSignature	This allows electronic signature capabilities such as send for signature and view electronic signature documents. For more information, see Electronic signature.
Workflows	Access other users’ Custom Workflows - Allows the user to manage Custom Workflows created by other users.
People	Allows the user to manage employee users and clients. For more information, see People settings.
Account and Reporting	Allows the user to configure account settings such as branding, access reports, and other account tasks. For more information, see Account and Reporting.
Billing	This allows users to review receipts and billing information. For more information, see Billing.
Connectors	Connectors allow employees to access files and folders stored on a connected on-premises or cloud-based resource. For more information, see Connectors.
Storage zones	Storage zones controller extends the ShareFile Software as a Service (SaaS) cloud storage by providing your ShareFile account with private data storage. For more information, see Storage zones.
Advanced preferences	This allows users to make changes to settings like email, SMTP servers, and more. For more information, see Advanced preferences.

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User roles and permissions

March 25, 2025

Contributed by:

P P

March 25, 2025

Contributed by:

P P

User roles and permissions

User roles

User permissions

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