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ShareFile Product Matrix and Lifecycle information
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ShareFile Product Matrix and Lifecycle information
ShareFile applies the following product lifecycle strategy to Current Releases (CR) of the ShareFile application on all platforms (Windows/MAC/Outlook and Google Workspace): Current Releases (N) will typically reach End of Maintenance (EOM) after the release of new Current Release (N+1). Desktop versions of the ShareFile app such as ShareFile for Windows and ShareFile for Mac are typically released on a quarterly cadence. Maintenance is provided on the latest Current Release. Current Releases will reach End of Life (EOL) 18 months after the release date.
Lifecycle Milestones Definitions
General Availability (GA) - The date that signifies when a new product release may be ordered and fulfilled in all applicable languages, discount programs, delivery methods, and worldwide geographies.
Notice of Status Change (NSC) - The date on which ShareFile publicly communicates the specific dates for a product’s End of Sales (EOS), End of Maintenance (EOM), and End of Life (EOL).
End of Sales (EOS) - The date that signifies when a specific software or appliance release will no longer be available for purchase.
End of Maintenance (EOM) - The date that signifies when a specific product release will have no further code level maintenance. At ShareFile discretion, security related updates may occasionally be released to address issues that are reported to ShareFile through the vulnerability response process.
End of Life (EOL) - The date that signifies when security related maintenance builds, technical support through phone, e-mail or e-service, and product downloads will no longer be available. Technical support for other issues will be limited to information available at ShareFile Support. If the issues cannot be corrected through this method, then an upgrade path or migration to the latest version or product replacement is recommended.
ShareFile for Windows (formerly Citrix Files for Windows)
| Version | EOS | NSC | EOM | EOL |
|---|---|---|---|---|
| 19.12 | N/A | - | 22-May-20 | 04-Aug-21 |
| 20.3.2 | N/A | - | 27-Jul-20 | 21-Nov-21 |
| 20.7.0 | N/A | - | 15-Sep-20 | 26-Jan-22 |
| 20.9.0 | N/A | - | 17-Nov-20 | 14-Mar-22 |
| 20.11.16 | N/A | - | 17-Nov-20 | 16-May-22 |
| 20.11.19 | N/A | - | 30-Nov-20 | 29-May-22 |
| 21.2.35 | N/A | - | Upon next release | 04-Oct-22 |
ShareFile for Mac (formerly Citrix Files for Mac)
| Version | EOS | NSC | EOM | EOL |
|---|---|---|---|---|
| 20.7.0 | N/A | - | 27-Jul-20 | 12-Jan-22 |
| 20.7.2 | N/A | - | 15-Sep-20 | 26-Jan-22 |
| 20.9.0 | N/A | - | 20-Apr-20 | 14-Mar-22 |
| 21.4.0 | N/A | - | Upon next release | 19-Oct-22 |
ShareFile storage zones controller
| Version | EOS | NSC | EOM | EOL |
|---|---|---|---|---|
| 1.x | N/A | - | 27-Mar-14 | 27-Sep-14 |
| 2.x | N/A | - | 30-Dec-14 | 30-Jun-15 |
| 3.x | N/A | - | 15-Jun-16 | 15-Dec-16 |
| 4 | N/A | - | 25-Oct-17 | 25-Apr-18 |
| 4.1 | N/A | - | 14-Jan-18 | 14-Jul-18 |
| 4.2 | N/A | - | 3-May-18 | 3-Nov-18 |
| 4.3 | N/A | - | 20-Jun-18 | 20-Dec-18 |
| 5 | N/A | - | 30-Oct-18 | 30-Apr-19 |
| 5.1 | N/A | - | 7-Mar-19 | 7-Sep-19 |
| 5.2 | N/A | - | 12-Jun-19 | 12-Dec-19 |
| 5.3 | N/A | - | 12-Oct-19 | 12-Apr-20 |
| 5.4 | N/A | - | 21-Feb-20 | 21-Aug-20 |
| 5.5 | N/A | - | 12-Apr-20 | 12-Oct-20 |
| 5.6 | N/A | - | 19-Jun-20 | 19-Dec-20 |
| 5.7 | N/A | - | 9-Nov-20 | 9-May-21 |
| 5.8 | N/A | - | 8-Feb-21 | 8-Aug-21 |
| 5.9 | N/A | - | 7-May-21 | 7-Nov-21 |
| 5.10 | N/A | - | 18-Aug-21 | 18–Feb-22 |
| 5.11 | N/A | - | 15-Mar-22 | 01-Feb-25 |
ShareFile Migration Tool
| Version | EOS | NSC | EOM | EOL |
|---|---|---|---|---|
| 2 | N/A | - | 14-Mar-19 | 14-Sep-19 |
| 3 | N/A | - | 10-Jul-19 | 10-Jan-20 |
| 4 | N/A | - | 9-Jan-20 | TBA |
RightSignature
| App | Version | EOS | EOM | EOL |
|---|---|---|---|---|
| RightSignature | 3.0 | 30-Jun-19 | 30-Jun-19 | 5-Oct-20 |
| RightSignature Mobile iOS | 2.2.6 | 22-Sep-20 | 31-Oct-20 | 31-Dec-20 |
| RightSignature Mobile Android | 1.7.0 | 22-Sep-20 | 31-Oct-20 | 31-Dec-20 |
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