ShareFile

HIPAA Support

December 19, 2025

Contributed by:

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Overview

Important:

For HIPAA and Compliance, visit the ShareFile Trust Center. See HIPAA Support for the downloadable PDF information.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and The Health Information Technology for Economic and Clinical Health Act (2009) are U.S. federal laws that establish and enforce national standards for Protected Health Information (PHI).

ShareFile is already built with enterprise-grade security. When “HIPAA” support is enabled, ShareFile provides configurations and tools designed specifically to assist customers with their enhanced obligations. These features are not intended to replace your organization’s broader HIPAA compliance program, and as such do not alone guarantee HIPAA compliance. It is your responsibility to configure and use ShareFile in a manner that complies with applicable law.

ShareFile with HIPAA support is available with select plans and only under a valid, mutually executed Business Associate Agreement (BAA) with Progress. Under the BAA, Progress is a “Business Associate” or “Subcontractor” of our customer, who is typically a “Covered Entity” or another Business Associate.

Adding ShareFile with HIPAA Support

ShareFile with HIPAA support is available only with a ShareFile Premium, VDR, Industry Advantage Account. Additionally, customers must accept the ShareFile Business Associate Agreement (BAA).

Accepting the Business Associate Agreement

New accounts

Account owners can enable HIPAA and accept the BAA by following the given steps below:

Login to ShareFile Account. Then go to Account settings > Admin Overview.
From the Admin Overview, select Enable HIPAA under the Compliance Policy section.

The following message displays:
Click the Checkbox to enable the option BAA and click the Enable button to continue.

Existing accounts

Once a ShareFile account is converted to a Premium, VDR or an Industry Advantage Account with HIPAA support, administrators can click on Admin Setting -> Admin Overview page, within their ShareFile account. A statement regarding BAA acceptance will be highlighted where the BAA can be reviewed and accepted directly within the account.

Administrators can access and review their executed ShareFile BAA at any time via the same Admin Overview page.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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HIPAA Support

December 19, 2025

Contributed by:

P P

December 19, 2025

Contributed by:

P P

HIPAA Support

Overview

Adding ShareFile with HIPAA Support

Accepting the Business Associate Agreement

New accounts

Existing accounts

In this article