File Provider for Mac

ShareFile for Mac uses Apple's FileProvider API to sync data between your local Mac and online storage.

Supported OS versions

• macOS 13 Ventura or later

Download ShareFile for Mac.

Notable features

• Easy installation: Users do not have to configure system security, approve a kernel extension, or reboot.

• Spotlight integration: Accessed files and folders are indexed and appear in Spotlight search.

• Co-editing: ShareFile for Mac now supports co-editing with Microsoft Office 365.

Using Finder

• Finder: ShareFile is listed as a location in the Finder sidebar.

  

• Offline settings: Offline settings for files and folders are now managed by cloud icons.

  This new behavior is part of Apple's FileProvider API.

  

• Cloud badges: Cloud badges are no longer displayed for files and folders.

  • A cloud icon indicates that the file is not cached for offline use.

  • If there is no cloud icon next to a file, it means that the file is cached and available for offline use.

  • Clicking the cloud icon downloads the file.

  • Clicking the cloud icon of a folder downloads the entire folder and contents.

• Badge overlay: Badge overlay icons on files display differently.

• Preferences: Preferences have been adjusted.

  Settings regarding caching and Offline Sync are no longer applicable

  

• Context menu: Context menu options are adjusted.

  

• Favorites: The contents of the favorites folder now consists of shortcut links pointing to the original items.

  

FAQ about FileProvider

What happens to cached/offline data from the previous installation of ShareFile for Mac?

The files remain cached on the local system.

Note:

Resetting app settings will remove cached data from the older version of ShareFile for Mac.

Where are the files I have downloaded/edited, cached?

The files in Finder are the actual files, there is no longer a corresponding cache folder for files that appear within ShareFile.

What can I do when encountering an issue?

Please report any issues through the help menu before troubleshooting.

General known issues with workarounds

• Files must be completely downloaded before opening (Ex: streaming a video file).

  • Workaround: None.

• Offline/Cached from previous versions of SFMac will not be available.

  • Workaround: None.

• Offline/Cached content from one account is lost when switching to a different account.

  • Workaround: None.

  Note:

  The app displays a warning and requires confirmation before removing content.