Turn Off ShareFile Email Notifications

April 28, 2025

Contributed by:

Turn Off Email Alerts for Yourself

If you wish to stop receiving upload notifications for a specific folder, you may turn them off yourself.

Sign in to your ShareFile account and navigate to the folder where you are subscribed to upload notifications.
Beneath the folder contents you can find a checkbox that determines whether or not you receive email alerts when files are uploaded to the folder. Clear the checkbox to turn off email alerts.
Users with admin permissions on a folder will also be able to manage their download alerts in this section.
If you would like to reduce the frequency in which you receive email alerts, you can do this by turning on Consolidated email notifications under the My Settings link.

SF Email Notifications 1

Turn Off Email Alerts for Others

To turn off email notifications for another user, you must have the Admin permission on the folder.

Sign in to your ShareFile account and access the folder with notifications you wish to disable.
To turn off email alerts, you must access the People on This Folder menu.
Use the checkboxes in the Alerts columns to modify the notifications your users will receive. Once you have managed the alerts for your users, click the Save button.

SF Email Notifications 2

I set notifications for a large number of folders and do not want to go through every folder to uncheck alerts…

To make going through your folders a bit easier, try navigating to your user profile page ( People > Browse Employees > Select User ) and click Configure Folder Access. You can use the folder tree menu to quickly navigate through folders and uncheck, rather than loading multiple separate pages in your account. Adjust your notification settings then save all of the changes.

SF Email Notifications 3

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

Was this helpful

Turn Off ShareFile Email Notifications

April 28, 2025

Contributed by:

April 28, 2025

Contributed by:

Turn Off ShareFile Email Notifications

Turn Off Email Alerts for Yourself

Turn Off Email Alerts for Others

In this article