ShareFile

Manage Sessions

January 27, 2026

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Account Administrators have the ability to manage active ShareFile sessions for both employee users and client contacts.

View active sessions

To view sessions:

From the ShareFile left navigation menu, navigate to People.
Select either Browse employees or Browse client contacts.
Select the manage icon next to the listed user you want to update.
Select Manage sessions under the Actions options.
The Sessions drawer opens and provides a detailed view of all active sessions for the user, including the following information:
- Device type used - Indicates the platform or device associated with the session.
- Session created - Shows when the session was initiated, expressed in relative time.
- Session refreshed - Displays the last time the session was refreshed or active.
- Location - Provides the geographical location tied to the session.
- IP address - Shows the IP address associated with the session.
- Applications accessed during the session - List the ShareFile applications used during that session.

Manage active sessions

As an Account Administrator, you can sign out a user from any session you dont recognize or trust.

Choose **Sign out for an indivudual session or select Sign out of all sessions to end every active session.

Sign Out Sessions

Note

Client and Employee users can manage their own sessions through the Personal Settings options.

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Manage Sessions

January 27, 2026

Contributed by:

January 27, 2026

Contributed by:

Manage Sessions

View active sessions

Manage active sessions

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