Configure apps

ShareFile users can access their existing data repositories such as network shares and SharePoint by creating and accessing connectors.

For information on creating and managing connectors for your account, see Create and manage storage zone connectors.

Note:

This configuration applies only to ShareFile for Windows, ShareFile for Mac, and ShareFile for Outlook.

Manual user sign on to connectors

When browsing to a network share or SharePoint connector, you must first log on (unless you are using single sign-on). To log on, right-click the connector name and choose Sign in from the Windows or macOS context menu.

After you select Sign in, you are presented with a login dialog. Enter your domain user name and password. After logging on, you can browse your connector folders.

Single sign-on to connectors using VDA authentication

When accessing connectors inside a VDA session through Citrix Workspace, users will be automatically signed into the connector without a need to provide credentials. In order to use single sign-on to network shares or SharePoint connectors using Workspace authentication inside a VDA environment, storage zones controller 5.4.1 or later is required.

Group policy definitions for ShareFile for Windows

ShareFile includes policy definitions that can be used to push out settings and configuration using Group Policy (GPO). The .admx and .adml files are at C:\Program Files\ShareFile\ShareFile for Windows\PolicyDefinitions

Installation

Copy the .admx file to c:\Windows\PolicyDefinitions and the \en-us\ .adml file to c:\Windows\PolicyDefinitions\en-us\
Open Group Policy Editor and the policy options are available under:

a. Computer Configuration → Administrative Templates → ShareFile

b. User Configuration → Administrative Templates → ShareFile

Configuring the group policies

Setting	Purpose
Computer Configuration
Enable Application	If disabled, ShareFile exits before mounting any drives or displaying any UI.
Enable Auto Check-out	If enabled, ShareFile automatically checks out Microsoft Office files when they are opened. The files are also automatically checked in after they are closed.
Enable on-premises Connectors	If disabled, Network Share, Sharepoint, and Documentum connectors are not visible in ShareFile.
Enable Clear Cache on Logout	If disabled, ShareFile will not clear cached metadata and content when users log out.
Enable Personal Cloud Connectors	If disabled, Personal Cloud and Office 365 Connectors are not visible in ShareFile.
Enable Auto-update	Controls what types of users can automatically update to the latest version.
Delete Cache on Exit	If enabled, downloaded file contents are removed when the application exits.
Cache Size	Controls how much disk space (in MB) to use for cached files. The minimum cache size is 256 MB and the maximum is 9999 MB.
Cache Location	Configures the location of the file content cache. By default, the location is `AppData\Local\ShareFile\ShareFile for Windows\PartCache`. If a custom path is set, that folder must exist.
Cache Mode	Default: ShareFile chooses a cache mode appropriate for the environment where it is executing. Immediate: ShareFile writes and reads directly to and from its cache. This mode uses the least memory, but might be slow if the application cache is not on the local disk. Queued: ShareFile retains some data in memory and writes to its cache in the background. This mode is recommended if the application cache is stored on a network location.
Maximum Log Size	Controls how much disk space (in MB) is used for application logs.
Disable Tutorial	If enabled, ShareFile does not show the tutorial on the initial sign-in of the user.
Enable Offline Access	If disabled, users can't mark folders or files to be available while not connected to the internet.
On-Premises Connector Refresh Frequency	Controls folder refresh rate for Network Share, Sharepoint, and Documentum connectors.
Prefetch Metadata	If enabled, ShareFile preloads its filesystem structure. This improves responsiveness at the expense of some CPU, memory, disk, and network usage. By default, this functionality is disabled on virtual desktops.
Recycle Deleted Local Items	If disabled, un-uploaded local files that are deleted will bypass the recycling bin and be deleted permamently.
User Configuration
Account	Configures the account to use for ShareFile.
Enable Application	If disabled, ShareFile exits before mounting any drives or displaying any UI.
Excluded from Upload	File name extensions that are not saved back to ShareFile. These files can still be read and edited locally.
Forced Offline Sync Folders	Configures specific folders that should always be available for offline access.
Mount Point 1–10	Mounts a specific ShareFile folder as a network drive.
Office Co-editing	If disabled, prevents ShareFile as acting as a sync client for local Office file co-editing. See Let’s collaborate with ShareFile & Microsoft 365 for details.
Folder Redirection\Redirect Folder	Configure folder redirection of Windows user folders to your ShareFile drive.
Folder Redirection\Redirection Backup Folder Settings	Configures backup behavior when redirecting Windows folders to ShareFile.

Mount Points

Mount points let you specify a ShareFile folder to mount as a network drive. You can specify up to 10 mount points. Mount points can be configured through the group policy editor.

To create a mount point, specify the ShareFile folder by the path to that folder, separated by the \ character. The top-level folder name might vary across user types and across different end-user languages. In such cases, you can create the mount point using %wildcard% alias as outlined in the following examples.

Folder type	Example
Personal Folders	Personal Folders<FolderName> or %personal%<FolderName>
Shared Folders	Shared Folders<FolderName><FolderName2> or %shared%<FolderName>
Favorites	Favorites or %favorites%<FolderName>
Network Shares connector	Network Shares<ConnectorName> or %networkshares%<ConnectorName>
SharePoint connector	SharePoint<ConnectorName> or %sharepoint%<ConnectorName>
Box connector	Personal Cloud\Box or %personalcloud%\Box
Dropbox connector	Personal Cloud\Dropbox or %personalcloud%\Dropbox
Google Drive connector	Personal Cloud\Google Drive or %personalcloud%\Google Drive
OneDrive connector	Personal Cloud\OneDrive or %personalcloud%\OneDrive
Office365 connectors	Office 365<ConnectorName> or %office365%<ConnectorName>
Root of account (default view)	"\"

Group policy definitions