Configure apps

Authentication to network share and SharePoint connectors

ShareFile users can access their existing data repositories such as network shares and SharePoint by creating and accessing connectors.

For information on creating and managing connectors for your account, see Create and manage storage zone connectors.


This configuration applies only to ShareFile for Windows, ShareFile for Mac, and ShareFile for Outlook.

Manual user sign on to connectors

When browsing to a network share or SharePoint connector, you must first log on (unless you are using single sign-on). To log on, right-click the connector name and choose Sign in from the Windows or macOS context menu.

After you select Sign in, you are presented with a login dialog. Enter your domain user name and password. After logging on, you can browse your connector folders.

Single sign-on to connectors using VDA authentication

When accessing connectors inside a VDA session through Citrix Workspace, users will be automatically signed into the connector without a need to provide credentials. In order to use single sign-on to network shares or SharePoint connectors using Workspace authentication inside a VDA environment, storage zones controller 5.4.1 or later is required.

Group policy definitions for ShareFile for Windows


Download ShareFile for Windows Group Policy Definitions from here.

ShareFile includes policy definitions that can be used to push out settings and configuration using Group Policy (GPO). The .admx and .adml files are at C:\Program Files\citrix\ShareFile\PolicyDefinitions


  1. Copy the .admx file to c:\Windows\PolicyDefinitions and the \en-us\ .adml file to c:\Windows\PolicyDefinitions\en-us\

  2. Open Group Policy Editor and the policy options are available under:

    a. Computer Configuration → Administrative Templates → ShareFile

    b. User Configuration → Administrative Templates → ShareFile

Configuring the group policies

Setting Purpose
Computer Configuration  
Enable Application If disabled, ShareFile exits before mounting any drives or displaying any UI.
Enable Auto Check-out If enabled, ShareFile automatically checks out Microsoft Office files when they are opened. The files are also automatically checked in after they are closed.
Enable on-premises Connectors If disabled, Network Share, Sharepoint, and Documentum connectors are not visible in ShareFile.
Enable Clear Cache on Logout If disabled, ShareFile will not clear cached metadata and content when users log out.
Enable Personal Cloud Connectors If disabled, Personal Cloud and Office 365 Connectors are not visible in ShareFile.
Enable Auto-update Controls what types of users can automatically update to the latest version.
Delete Cache on Exit If enabled, downloaded file contents are removed when the application exits.
Cache Size Controls how much disk space (in MB) to use for cached files. The minimum cache size is 256 MB and the maximum is 9999 MB.
Cache Location Configures the location of the file content cache. By default, the location is AppData\Local\ShareFile\ShareFile for Windows\PartCache. If a custom path is set, that folder must exist.
Cache Mode Default: ShareFile chooses a cache mode appropriate for the environment where it is executing. Immediate: ShareFile writes and reads directly to and from its cache. This mode uses the least memory, but might be slow if the application cache is not on the local disk. Queued: ShareFile retains some data in memory and writes to its cache in the background. This mode is recommended if the application cache is stored on a network location.
Maximum Log Size Controls how much disk space (in MB) is used for application logs.
Disable Tutorial If enabled, ShareFile does not show the tutorial on the initial sign-in of the user.
Enable Offline Access If disabled, users can’t mark folders or files to be available while not connected to the internet.
On-Premises Connector Refresh Frequency Controls folder refresh rate for Network Share, Sharepoint, and Documentum connectors.
Prefetch Metadata If enabled, ShareFile preloads its filesystem structure. This improves responsiveness at the expense of some CPU, memory, disk, and network usage. By default, this functionality is disabled on virtual desktops.
Recycle Deleted Local Items If disabled, un-uploaded local files that are deleted will bypass the recycling bin and be deleted permamently.
User Configuration  
Account Configures the account to use for ShareFile.
Enable Application If disabled, ShareFile exits before mounting any drives or displaying any UI.
Excluded from Upload File name extensions that are not saved back to ShareFile. These files can still be read and edited locally.
Forced Offline Sync Folders Configures specific folders that should always be available for offline access.
Mount Point 1–10 Mounts a specific ShareFile folder as a network drive.
Office Co-editing If disabled, prevents ShareFile as acting as a sync client for local Office file co-editing. See Let’s collaborate with ShareFile & Microsoft 365 for details.
Folder Redirection\Redirect Folder Configure folder redirection of Windows user folders to your ShareFile drive.
Folder Redirection\Redirection Backup Folder Settings Configures backup behavior when redirecting Windows folders to ShareFile.

Mount Points

Mount points let you specify a ShareFile folder to mount as a network drive. You can specify up to 10 mount points. Mount points can be configured through the group policy editor.

To create a mount point, specify the ShareFile folder by the path to that folder, separated by the \ character. The top-level folder name might vary across user types and across different end-user languages. In such cases, you can create the mount point using %wildcard% alias as outlined in the following examples.

Folder type Example
Personal Folders Personal Folders or %personal%
Shared Folders Shared Folders or %shared%
Favorites Favorites or %favorites%
Network Shares connector Network Shares or %networkshares%
SharePoint connector SharePoint or %sharepoint%
Box connector Personal Cloud\Box or %personalcloud%\Box
Dropbox connector Personal Cloud\Dropbox or %personalcloud%\Dropbox
Google Drive connector Personal Cloud\Google Drive or %personalcloud%\Google Drive
OneDrive connector Personal Cloud\OneDrive or %personalcloud%\OneDrive
Office365 connectors Office 365 or %office365%
Root of account (default view) ”\”

Group policy definitions

Configure apps