Adding and Accessing ShareFile for Outlook Online

December 5, 2025

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Adding ShareFile for Outlook Online

The following steps explain how to add ShareFile for Outlook Online.

Navigate to your Outlook online account.
Select New mail.
Select the Apps icon in the Outlook ribbon bar.
Select Add apps.
Type ShareFile into the search field on the Apps page.
Select the ShareFile app.
Select Add.

Select the ShareFile icon in the Outlook Online ribbon bar.
Select Sign In on the ShareFile welcome screen.
Type your account URL (enter “mycompany” for mycompany.sharefile.com) then Continue.
Type your email and password, then select Sign In.

Note:

If your ShareFile account is configured for SSO, you will see an option to “Sign in with company credentials”. Click on this option to initiate the SSO process.

Note:

You might be asked to verify your account using a verification code sent by the method you choose. Enter the code to continue with your ShareFile for Outlook Online account.

ShareFile for Outlook Online Deployed by an Admin

Note:

If your Outlook Online add-ins are managed by your organization’s admin, you will not be able to add or remove ShareFile for Outlook Online yourself. You need to contact your Microsoft 365 Admin or your IT Admin.

The next steps are intended for designated Microsoft 365 Admins or organization IT Admins.

Log in to the Microsoft 365 Admin Center and navigate to Settings > Integrated Apps.
If your organization is working with an older version, published by Citrix, you need to remove it first.
1. Under the deployed add-ins, locate the ShareFile (old) add-in published by Citrix.
2. Select the add-in and click Remove or Disable Deployment for the organization.
3. If the add-in was pushed via centralized deployment, verify that it is no longer assigned to any users or groups.
Search for the new ShareFile add-in published by Progress Software.
Select Deploy Add-in and follow the steps to assign the add-in to specific users or groups.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Adding and Accessing ShareFile for Outlook Online

December 5, 2025

Contributed by:

P P

December 5, 2025

Contributed by:

P P

Adding and Accessing ShareFile for Outlook Online

Adding ShareFile for Outlook Online

Sign-In to ShareFile for Outlook Online

ShareFile for Outlook Online Deployed by an Admin

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