ShareFile

Share files

In Windows, sharing a file using your ShareFile account utilizes the Citrix Files application for Windows. The following information provides the various methods and options in sharing a file.

  1. Navigate to the file that you want to share from the Citrix Files folder in Windows Explorer.

  2. Right-click the file.

  3. Select Share from the menu selections designated by the ShareFile icon.

    Share

    The Share pop-up displays.

    Share pop-up

  4. Select Copy under the options offered.

    get a link editable

    The Link copied to your clipboard message displays briefly.

  5. Use the copied link to share with your email or another communication app.

    get a link editable

Send to specific people

Use this option when you want to send using ShareFile to send a Share message to a specific person.

  1. Navigate to the file that you want to share from the Citrix Files folder in Windows Explorer.

  2. Right-click the file.

  3. Select Share from the menu selections designated by the ShareFile icon.

    Share

    The Share pop-up displays.

    Share pop-up

  4. Select Send to specific people under the options offered.

    Get a link editable

    The Send to specific people message window displays.

    Get a link editable

  5. If enabled, you can choose to Encrypt this email which provides an extra layer of security when sharing confidential files.

    Tips:

    • Encrypt this email allows you to encrypt the body of your message to your recipient, along with any attachments, with industry-standard AES 256 bit encryption. This feature also includes the ability to compose and receive encrypted emails directly from the ShareFile web application.

    • Encrypt this email is not available in the ShareFile Standard plan.

  6. Select Edit options to review and set the following options:

    • Access options:

      • Allow recipients to: - select from various options including View, Download, and Edit (sign in required).

      • Access expires - select from various expiration settings for recipients.

      • Check box for Require recipients to sign in.

      • Downloads per user - provides a restriction to the number of downloads if necessary.

      • Check box for Always link to the latest version of the file.

    • Notifications:

      • Check box for Notify me when this is accessed.

      • Check box for Send me a copy of this email.

  7. Select Save.

  8. Type in the email address of the recipient in the To text box.

  9. Though the Subject is prefilled, you can type in replacement text.

  10. Type in a message if necessary.

  11. Click the Remember subject and message check box if wanted.

  12. Click Send.

The Share sent successfully message displays briefly.

Choose to Edit options for the link, Replace link, or Delete link.

Link options

Edit options

In Edit options, you set the parameters for recipient access and notifications.

Edit options

Access options

Under Access options, select the access parameters for the recipients.

  • Allow people with this link to:

    • View - Recipients can only view the file in the Preview window.

    • Download - Recipients can download the file.

    • Edit (sign in Required) - Recipients can edit the file but must sign in either with their client or employee sign-in. For information about co-editing a Microsoft 365 shared file, see Co-editing in ShareFile.

  • Who can access this link:

    • Anyone (anonymous) - Recipients can only view the file in the Preview window.

    • Anyone (name and email required) - Recipients can download the file.

    • Client and employee users(sign in required) - The recipient is presented with a sign-in screen. The recipient must be an existing user (either an employee or client user) in the account to sign in and view the content. If the recipient is not a user in the account, then it is necessary to create the user account for the recipient before they can access the file.

    • Employee users (sign in required) - The recipient is presented with a sign-in screen. The recipient must be an existing employee user in the account to sign in. If the recipient is not a user in the account, then it is necessary to create the user account for the recipient before they can access the file.

  • Access expires can be adjusted to the available presets.

  • Always link to the latest version of the file is selected by default. The current version of the file is immediately available within the link.

  • Add watermark allows you to track documents by user. This includes printing. If the user has download permissions, the watermark does not appear while viewing.

Notifications

This check box default is set for the sender of the file to receive notifications when the file is accessed. If you prefer not to receive this notification, uncheck the box.

Replace link

Replace link allows you to create a new link with the same permissions. The old link becomes inaccessible.

Delete link

Delete link allows you to make the link inaccessible. A new link is created by starting the share process again.

Add more items

To add more items to a share link, select Add more items.

Add more items

You are provided the option to add more files from ShareFile or from your device.

Share files