Company Account Info


Use ShareFile Reports to see how the account is being used by creating recurring and non-recurring reports that track usage, access, messaging, storage, and other details. For more information on using reports, see ShareFile Reports.

Company Branding

Your account’s account or company name allows ShareFile support staff to identify your account. It is also the name that appears on any billing-related correspondences. Typically, your account name is the same as the name of your business.

Set up company branding

Use the following instructions to set up your company branding.

  1. Navigate to Settings > Admin Settings > Company Account Info > Edit Company Branding.

Company branding

The Edit Company Branding page displays.

  1. Under Acount Name, type the name of the account.

    Basic options

  2. With Edit Account Appearance in Basic Options you can perform the following actions:

    • Change the Page Title that appears at the top of the window.

    • Upload your company logo.

    • Change the Head Background Color.

    • Change the Accent Color.


    By default, the Basic options page uses the page title, logo, header background color and accent colors that you selected. To customize the appearance use the advanced appearance options link on the page to expand the available options. For more information, see Edit Account Appearance.

  3. Select Save at the bottom of the page to save your branding page changes.

Edit Account Appearance

The following options are set by the users who have the Edit Account Appearance permission set. These are optional.

Company branding

  • Browser Options - allows you to edit the page title, and favicon in the account appearance.

  • Header Options - allows you to edit the logo, background image, and background color in the account appearance.


    • The logo image must be no taller than 80px and no wider than 400px
    • The background image can be any size, but only display the first 80 vertical pixels and will tile/repeat horizontally and vertically.
    • The default background color is white but any HTML color code can be used. If both a color and an image are entered, the image displays, and not the color.
  • Page Options - allows you to set the accent bar color at the top of the tabs and in the content boxes.

  • Login Page Options - Allows you to upload a logo, select a logo background color, a background color, upload a background image, and provide a description of your page.

  • Email Options - Allows you to upload a logo, provide a header description and provide a footer description.

When all of your advanced options are completed, select Save at the bottom of the page.

Edit Subdomains

With your ShareFile account, you are allowed up to three subdomains. All of these subdomains share the same custom branding for your company account.

The following requirements are necessary to create subdomains:

  • Contain only letters, numbers, and hyphens.
  • Does not start with a hyphen.
  • Is at least 2 characters long.

Once you have added the subdomains, select Save at the bottom of the page.

Company Account Info