ShareFile

How to delete temporary folders

October 17, 2024

Contributed by:

Delete temp folders

In Microsoft Outlook, make sure there aren´t any pending emails in the Outbox folder. If so, please either Delete them or Save them as Drafts.
Click the Windows Start button and type: %appdata%
Press the enter key when the Roaming folder displays in the list, or click it.
Navigate to the following file path: C:\Users\%username%\AppData\Roaming\ShareFile\ShareFile for Outlook
Delete all folders with “temp-” in the name.
Delete the “settings.cfg” file.
Restart Microsoft Outlook and re-enter your ShareFile credentials and settings when prompted.
If you are not prompted to re-enter your credentials during the Outlook startup process, from the Outlook home tab click the ShareFile button to login
Compose a new email with a ShareFile attachment and attempt to resend it.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

Was this article helpful

How to delete temporary folders

October 17, 2024

Contributed by:

October 17, 2024

Contributed by:

How to delete temporary folders

Delete temp folders

In this article