ShareFile Reports
Use ShareFile Reports to see how the account is being used by creating recurring and non-recurring reports that track usage, access, messaging, storage, and other details.
Prerequisites
- An Administrative user on the ShareFile account.
- An Employee user with the Allow this user to access account-wide reporting permission.
- If running a report for a specific user, that user must be a member of the Shared Address Book.
Report types
Select the Report name for more information.
- Usage
- Access
- Access Change
- Storage Detail
- Storage Summary
- Share
- Request
- Users
- Bandwidth Detail
- Bandwidth Summary
- Messaging
Limitations
-
All reports are run based on Eastern Standard Time.
-
ShareFile does not provide or support customized reports.
Notes:
- If a report fails to download due to a large amount of data, you can run the report in CSV format instead of XLSX.
- Only the last 10 reports display under Recent Reports. You can either choose to Download or Move to folder to find reports later.
- Reports cover the account lifetime but can only be run in 90 day increments.