Automated Threat Remediation

Understanding Automated Threat Remediation: Enhancing Security with Proactive Measures

As cyber threats evolve in complexity and volume, traditional reactive security measures are no longer sufficient. This is where automated threat remediation comes into play, a forward-thinking approach that addresses and neutralizes high-severity threats in real-time, safeguarding both user data and platform integrity.

What is Automated Threat Remediation?

Automated Threat Remediation refers to the automated process of identifying and resolving security threats without human intervention. By leveraging advanced machine learning models, our system can detect anomalies that indicate potential security risks. Once a threat is identified, the system proactively takes predetermined actions to mitigate the risk, ensuring the security of our platform and its users.

Why does ShareFile offer Automated Threat Remediation?

The landscape of cyber threats is constantly changing, with attackers finding new ways to exploit vulnerabilities. Auto remediation offers a dynamic defense mechanism that adapts to emerging threats, providing continuous protection. It reduces the time from threat detection to resolution, minimizing potential damage. Moreover, it alleviates the burden on our security teams, allowing them to focus on enhancing our defenses rather than responding to incidents after they occur.

Actions taken on different scenarios

Our automated threat remediation system employs a range of measures designed to protect user data and platform integrity in response to various security threats. Instead of detailing specific actions, which might cause concern, we emphasize our commitment to maintaining a secure environment for all users. Here’s an overview of our approach:

  • Proactive Measures - We continuously monitor for signs of unusual activity, employing advanced algorithms to detect and address potential threats before they can impact our users or platform.

  • Customized Security Protocols - Depending on the nature and severity of the threat detected, our system implements tailored security protocols. These are designed to effectively neutralize threats while minimizing any inconvenience to our users.

  • Continuous Protection - Our security measures are always active, providing constant safeguarding against a wide array of cyber threats. This ensures that our users can trust in the security of their data and our platform at all times.

  • User Empowerment - While we handle the technical side of threat mitigation, we also provide our users with guidance and tools to enhance their own security. This collaborative approach strengthens overall protection and empowers users to maintain secure accounts.

Here are examples of how we address two common scenarios:

  • Scenario 1 - Login Attempts from Multiple Countries: When our system detects login attempts from a wide range of geographic locations in a short timeframe, it recognizes this as unusual activity that could indicate a security risk. In such cases, we implement protocols designed to verify the legitimacy of these attempts and safeguard the account, all while ensuring minimal disruption to the user.

  • Scenario 2 - Downloads from Many Countries in a Specific Duration: Similarly, if our system observes downloads originating from multiple countries within a brief period, it triggers our automated threat remediation measures. These actions are calibrated to assess and address the potential threat, ensuring that any unusual download patterns do not compromise account security or data integrity.

Notification Process

Whenever an action is taken, we ensure that all affected parties are promptly informed:

  • Master Admin Notification The account’s Master Admin is notified through email about the threat and the action taken, providing an overview of the security incident.

  • User Notification Along with the Master Admin the actual user whose account is involved in the incident receives an email notification detailing the threat and the necessary steps to restore account security.

Frequently asked questions

What happens if there’s a login from multiple countries to my account?

I received an email saying there was a login attempt from several countries to my account. What does this mean?

This notification means our system detected login attempts to your account from multiple geographic locations within a short period. This activity is often a sign of unauthorized access attempts by cybercriminals who might have obtained your credentials through phishing or other means.

What actions are taken when such activity is detected?

For your protection, we immediately mandate a password reset. This means you will not be able to log in to your account until you create a new password. This measure is crucial to prevent further unauthorized access.

Who gets notified when there’s a login from many countries?

An email notification is sent to you, the account holder, to inform you of the potential compromise. Additionally, the Master Admin of your organization is also notified. This ensures that all concerned parties are aware and can take necessary steps to secure your account and the system.

What if there’s unusual download activity from my account?

What constitutes unusual download activity, and how do you respond to it?

Unusual download activity is when our system notices downloads from your account across different countries within a specific duration that doesn’t align with normal usage patterns. This could indicate someone else is accessing your account.

What immediate actions are taken to secure my account?

Similar to the first scenario, we mandate a password reset for your account. You will not be able to access your account until you set a new password. This step is vital in safeguarding your information from further unauthorized access.

How am I notified about the unusual download activity?

An email notification is dispatched to you and the Master Admin, detailing the unusual activity and the steps we’ve taken to protect your account. This communication is essential for transparency and to prompt any additional actions you may need to take.

Automated Threat Remediation