ShareFile

Authentication

September 5, 2025

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Inactive users can be signed out of the account after a chosen duration of inactivity. By default, this duration is set to 1 hour.

OAuth tokens are used by apps and the API to authenticate. After the period selected here, users will be required to reauthenticate with all apps. If set to Never, OAuth tokens can still be manually expired through My Connections under Personal Settings, or by an administrator on the user’s profile page using the Users menu.

To update Authentication settings:

From your ShareFile dashboard, navigate to Settings > Admin Settings > Security > Security policy > Authentication.
Choose from the drop-down options the timing to log inactive users. If you want to desable, set the time to Never.
Choose from the drop-down options the reauthentiation timing. This applies to all ShareFile tools.
Click Save.

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Authentication

September 5, 2025

Contributed by:

September 5, 2025

Contributed by:

Authentication

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