ShareFile

Configure Device Security

September 5, 2025

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You can use these options to control the security level for devices used to access the ShareFile account by other users. These settings override any individual user preferences.

To configure device security navigate to Settings > Admin Settings > Security > Device Security and configure each setting individually.

Device security presets

ShareFile offers several presets with various differences:

Standard (Most Accessible)
Secure (Common Sagefuards)
Online Only
Custom

Modifiable device security settings include:

File self destruct - Determines the number of days without the user logging in or accessing the account before the account is automatically removed from the mobile device. Self-Destruct occurs even if the user is offline. Options are: Never, 1, 3, 7, 14, 30, 45, or 60 days. When self-destruct is triggered on a device, users with mobile push notifications enabled might receive a notification referencing a Poison Pill activation.
Require user passcode - Controls whether users are required to enter a 4-digit PIN or a password to access their content. When set, all content is encrypted. Options are: PIN, Password, or User-Selected Passcode.
Enable external applications - Determines whether users can open downloaded files outside of the ShareFile application.
Enable offline access to files - Controls whether users can see ShareFile content when the device is offline.
Restrict modified devices - Enabling this restricts users from being able to use ShareFile on a jailbroken device. ShareFile can’t fully troubleshoot issues encountered by users that have chosen to jailbreak their device.
Enable automatic login - Determines whether users can opt to save their password on their device.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Configure Device Security

September 5, 2025

Contributed by:

September 5, 2025

Contributed by:

Configure Device Security

Device security presets

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