ShareFile

Delete temporary folders

August 21, 2025

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To delete temporary folders:

In Microsoft Outlook, make sure there aren´t any pending emails in the outbox folder. If so, please either Delete or Save them as drafts.
Click the Windows Start button and type: %appdata%
Press the enter key when the roaming folder displays in the list, or click it.
Navigate to the following file path: C:\Users\%username%\AppData\Roaming\ShareFile\ShareFile for Outlook
Delete all folders with “temp-” in the name.
Delete the “settings.cfg” file.
Restart Microsoft Outlook and re-enter your ShareFile credentials and settings when prompted.
If you are not prompted to re-enter your credentials during the Outlook startup process, from the Outlook home tab click the ShareFile button to login.
Compose a new email with a ShareFile attachment and resend it.

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Delete temporary folders

August 21, 2025

Contributed by:

August 21, 2025

Contributed by:

Delete temporary folders

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