ShareFile

Getting started with ShareFile

May 3, 2023

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Notes:

If starting with a Trial account, see Setting up a trial account.

If starting with an account representative, see Getting started with ShareFile - Account Representative

Get ShareFile

System requirements

ShareFile is accessible by any computer with a supported web browser and an internet connection. In order to utilize all features and functions of the ShareFile web application, we recommend the following browser types:

Microsoft Edge - Latest version
Mozilla Firefox - Latest version
Google Chrome - Latest version
Apple Safari - Latest version

Note:

Due to issues with displaying certain folders and menus, the ShareFile web application may not be accessible via Safari in Private Browsing mode.

Go to ShareFile.com

Type ShareFile.com in your supported browser.
Select Buy Now.
Select the ShareFile plan you want to purchase. For more information regarding plan features, see ShareFile pricing.
Select the plan you want, then Buy Now.
After you complete the checkout process, check your email for the activation message.

Signing in for the first time

In the email, select Log in to ShareFile.
Enter the requested information and select Continue.
Create your password then select Save and Sign In.

Your free ShareFile account is now available for a trial period.

Sharefile dashboard

Tips:

To learn how to utilize two-step verification with your new ShareFile account, see Security - Two-step verification.

For more information on ShareFile account configuration see Set up ShareFile.

Enter your company name.
Enter your sign on credentials.

ShareFile Auto-renew Policy

ShareFile accounts are set to auto-renew. To avoid being charged for an unwanted renewal, cancellation must be completed prior to the renewal date. Fore more information, see CSG TOS.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Getting started with ShareFile

May 3, 2023

Contributed by:

May 3, 2023

Contributed by:

Getting started with ShareFile

Get ShareFile

System requirements

Go to ShareFile.com

Signing in for the first time

Sign in on another device

ShareFile Auto-renew Policy

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