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Getting started
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Getting started with ShareFile
Notes:
If starting with a Trial account, see Setting up a trial account.
If starting with an account representative, see Getting started with ShareFile - Account Representative
Get ShareFile
System requirements
ShareFile is accessible by any computer with a supported web browser and an internet connection. In order to utilize all features and functions of the ShareFile web application, we recommend the following browser types:
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Microsoft Edge - Latest version
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Mozilla Firefox - Latest version
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Google Chrome - Latest version
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Apple Safari - Latest version
Note:
Due to issues with displaying certain folders and menus, the ShareFile web application may not be accessible via Safari in Private Browsing mode.
Go to ShareFile.com
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Type ShareFile.com in your supported browser.
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Select Buy Now.
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Select the ShareFile plan you want to purchase. For more information regarding plan features, see ShareFile pricing.
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Select the plan you want, then Buy Now.
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After you complete the checkout process, check your email for the activation message.
Signing in for the first time
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In the email, select Log in to ShareFile.
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Enter the requested information and select Continue.
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Create your password then select Save and Sign In.
Your free ShareFile account is now available for a trial period.
Tips:
- To learn how to utilize two-step verification with your new ShareFile account, see Security - Two-step verification.
- For more information on ShareFile account configuration see Set up ShareFile.
Sign in on another device
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Enter your company name.
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Enter your sign on credentials.
ShareFile Auto-renew Policy
ShareFile accounts are set to auto-renew. To avoid being charged for an unwanted renewal, cancellation must be completed prior to the renewal date. Fore more information, see CSG TOS.
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