ShareFile

Social sign in

December 8, 2025

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Administrators can enable a social sign in provider on the account that client contacts can use.

By using social sign in functionality, clients can use their supported social accounts to authenticate into a ShareFile account, eliminating the need to create and remember yet another set of login credentials.

For more information on client end-user configuration, see ShareFile Social sign in.

Notes:

Be aware that existing users on the account who are leveraging a disabled social sign-in option might need to go through a reactivation process to set up an available authentication method if they don’t already have an alternative authentication method configured.

Upon the user’s next log-in, the user is sent a reactivation email for their account to set up an authentication that is enabled for them.

The ShareFile integration for Microsoft social sign-in only supports personal use of Microsoft accounts and not work or school accounts.

To enable social sign in:

From the ShareFile dashboard, navigate to Account settings > Security > Sign In policy > Social sign in.
Click Edit.
Select Client contacts only to enable social sign in.
Check the box next to the service you want to enable. Choose from Google or Microsoft.
Click Save.

Once enabled, this allows client users to start configuring the social sign-in options marked with a check mark.

To disable social sign in:

From the ShareFile dashboard, navigate to Settings > Account Settings > Security > Sign in policy > Social sign in.
Click Edit.
Click Edit.
Select Disabled under the “Who can use social sign in” option.
Click Save.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Social sign in

December 8, 2025

Contributed by:

December 8, 2025

Contributed by:

Social sign in

Enable social sign in

Disable social sign in

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