ShareFile

ShareFile Social sign in

With the social sign in functionality, users can use their existing social accounts such as Google (Microsoft and AppleID coming soon) to authenticate into a ShareFile account.

NOTE:

Social sign in must be enabled by a ShareFile administrator. End user configuration is only available if the social sign in functionality is enabled at the ShareFile account level.

End User Configuration

Enable social sign in while activating your ShareFile user

New client users have the option to create ShareFile password or to sign in with a social sign in provider.

New clients can use the following steps to sign in with their social account once they receive the activation email.

  1. Open the email and select Activate Account.

    Social sign in

  2. When the ShareFile Welcome screen displays, select Continue.

    Social sign in

  3. Select Sign in with Google to link your social account with ShareFile.

    Social sign in

  4. Select your social account to link.

    Social sign in

    The Account linked Confirmation screen displays.

    Social sign in

  5. Select Continue to ShareFile to open your client dashboard.

    Social sign in

Enable social sign in from Settings after sign in

Client users, who did not select social sign in when they first received their activation email, can easily set it up using the following instructions.

  1. From the client dashboard, select the user initial drop-down in the upper left corner.

    Social sign in

  2. Select Settings.

    The Settings page displays.

    Social sign in

  3. Select the Security Settings tab then under Sign in, select Configure social sign in.

    Social sign in

    The Configure social sign in screen displays.

    Social sign in

  4. Select Sign in with Google.

  5. Select your social account to link.

    Social sign in

    The Account linked Confirmation screen displays.

    Social sign in

  6. Select Continue to ShareFile to return to your client dashboard.

    Social sign in

Client users can remove the social sign in using the following setps.

  1. From the client dashboard, select the user initial drop-down in the upper left corner.

    Social sign in

  2. Select Settings.

    The Settings page displays.

    Social sign in

  3. Select the Security Settings tab.

    Social sign in

  4. From Sign in, select Delete by the the social sign you want to delete.

    Social sign in

If the social sign in email address a client user attempts to link to is linked to another user on the account, an error message displays.

Social sign in

The client user should contact their account’s administrator who can assist them.

ShareFile Social sign in