ShareFile

Complete Information Requests

September 30, 2025

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The following information provides you, the client, with the steps necessary to respond to a ShareFile information request from a service provider.

When you are assigned an information request, you receive an email notification. Click Complete Request in the email to begin.

If you are not logged in, you will be directed to the ShareFile login page to enter your credentials before accessing the request.
Navigate to Projects and select a project to open it.

The Project Home Tab displays by design.
To access requests, select Information requests from the project navigation menu.
To complete a request, select the action item button located next to the request name and follow the prompts. The label of the action item may vary depending on the type of request.
Once you have completed the request, select Submit.

A confirmation message displays and the item status changes to Completed.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Complete Information Requests

September 30, 2025

Contributed by:

September 30, 2025

Contributed by:

Complete Information Requests

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