ShareFile

Admin Ability to access other employee user’s content

The following steps highlights how the Admin user can access other user’s content like the File Box, Sent messages, Personal folder, or Recycle Bin.

  1. Must be a member of the Super User group and have the permission “Access Reporting” to view the “View folders and activity logs” area.
  2. From the ShareFile dashboard, navigate People -> Browse Employees.
  3. Select an employee to view.
  4. Under Actions, select View folders and activity logs.
  5. Under Folder Access, click Access User’s Content.
  6. In Viewing Content, click File Box, Sent Messages, Personal Folder, or Recycle Bin depending on what you need.
Admin Ability to access other employee user’s content

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