ShareFile

ShareFile service availability

August 11, 2025

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ShareFile provided service areas – Supported Geos

As a content collaboration service, ShareFile provides users the ability to share files securely around the world. In most countries, ShareFile, as a service, is available and allows the following:

Access to ShareFile.com
The ability to receive files sent from ShareFile
The ability to access files in ShareFile
The ability to send files in ShareFile.

Unsupported Geos

ShareFile service may be restricted or unavailable in some countries.

ShareFile services are not available in the following countries:

Belarus
China
Russia

Customers utilizing an authorized VPN in these countries might have access to ShareFile.com. Customers will need to comply with any requirements for use of the authorized VPN in their local jurisdiction, including applicable licenses and/or permissions.

Service Availability in Hong Kong

Access to the Service from within Hong Kong may be restricted, varied, or suspended on short notice due to evolving governmental or regulatory actions. We do not warrant uninterrupted access and cannot guarantee that the Service will remain available in Hong Kong under all circumstances. If such restrictions arise, we reserve the right to modify, limit, or discontinue access to the Service in this jurisdiction without prior notice or liability.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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ShareFile service availability

August 11, 2025

Contributed by:

P P

August 11, 2025

Contributed by:

P P

ShareFile service availability

ShareFile provided service areas – Supported Geos

Unsupported Geos

Service Availability in Hong Kong

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