ShareFile

In-App Security Notifications in ShareFile

August 20, 2025

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ShareFile Security Notifications are now available in-app in addition to email, providing a faster and more seamless way to stay informed about important security events.

What’s New?

In-App Notifications for Security Alerts: Users will now receive security alerts directly within the ShareFile application, ensuring immediate visibility without needing to check their email.
Admin Control Over Notification Preferences: Admins can configure how users receive security alerts via Email, In-App, or both based on their organization’s needs. Employees and clients will receive alerts according to the admin’s settings.

Security Alert Notifications

These alerts help keep your ShareFile account secure by informing the right users when suspicious activity is detected.

Types of Security Alerts

Unusual location detected
Unusual location and device detected
Multiple failed sign-in attempts
Malware upload

Who Receives Notifications

Security Alert Type	Recipient	Delivery Method
Unusual location	Affected User, Folder Owner, Admin	Email + In-App
Unusual location & device	Affected User, Folder Owner, Admin	Email + In-App
Multiple failed sign-in attempts	Affected User, Folder Owner, Admin	Email + In-App
Malware upload	Folder Owner, Admin	Email + In-App

Automated Remediation Notifications

For specific high-risk scenarios, ShareFile automatically triggers protective actions. These are called automated remediation events, and we send targeted alerts when they occur.

Auto-Remediated Scenarios

Impossible travel detected
High download activity detected
Access from multiple IPs

Who Receives Notifications

Remediation Type	Affected User	Admin
Impossible travel	Email	Email + In-App
High download activity	Email	Email + In-App
Access from multiple IPs	Email	Email + In-App

Frequently Asked Questions (FAQ)

Q1: How do I enable or manage security notifications?

A: Admins can configure preferences from the ShareFile Admin Console under the “Security Notifications” section.

Q2: Can individual users opt out or change their alert preferences?

A: No. Notifications are centrally managed by Admins to ensure critical alerts reach the correct recipients.

Q3: Are all alerts delivered both via Email and In-App?

A: Yes, depending on the alert type. Admins can configure delivery methods, but for security and remediation alerts, both channels are used as described above.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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In-App Security Notifications in ShareFile

August 20, 2025

Contributed by:

August 20, 2025

Contributed by:

In-App Security Notifications in ShareFile

What’s New?

Security Alert Notifications

Types of Security Alerts

Who Receives Notifications

Automated Remediation Notifications

Auto-Remediated Scenarios

Who Receives Notifications

Frequently Asked Questions (FAQ)

Q1: How do I enable or manage security notifications?

Q2: Can individual users opt out or change their alert preferences?

Q3: Are all alerts delivered both via Email and In-App?

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