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Information Request conditional logic

May 13, 2026

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Conditional Logic allows you to dynamically control which questions appear on an Information Request form based on a respondent’s earlier answers. This enables adaptive forms that simplify the user experience by hiding irrelevant questions.

Note:

Only Checkboxes, Multiple choice, and Number fields can be used with conditional requests.

To set up conditional logic:

In the form builder, add a section you want to control visibility for.
Click on Add Logic Rule.
Select a trigger question and define the condition (e.g., “If Question 1 = Yes”).
Choose the action:

a. Show this question or

b. Hide this question
Save the rule.

Information Request 5

Example use cases

Display “Upload Tax Document” only if the user selects “Yes” for “Do you have a tax ID?”
Hide “International Address” fields when “Country = USA”.
Show additional consent sections only for specific responses.

Refer to [Create a conditional information request] for additional information.

Refer to Create a conditional Information Request for more information.

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Information Request conditional logic

May 13, 2026

Contributed by:

May 13, 2026

Contributed by:

Information Request conditional logic

Example use cases

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