ShareFile

Respond to an Information Request

May 13, 2026

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Client contact (external user)

The following information provides you, the assignee, with the steps necessary to respond to an assigned information request.

Access your email to open the ShareFile Information Request message.
Once you receive a Information Request in your email, select Complete request.

Note:

You might be required to sign in.

Your ShareFile account opens to the projects page displaying the request.
Select Fill our form to fill the request.
Complete the information request form then select Submit.

Once you have submitted the form, the Success message displays on the right side of the page. In order to edit any response, please contact the service provider.

Temporary link and form submission: Assignee view

Clients who receive the temporary link can log in to the client portal and access the form.
Users can fill out and submit the form after logging in.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Respond to an Information Request

May 13, 2026

Contributed by:

May 13, 2026

Contributed by:

Respond to an Information Request

Temporary link and form submission: Assignee view

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