Product Documentation
ShareFile
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Security

September 6, 2025
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To access Security, navigate to Settings > Admin Settings and then select Security.

Data loss prevention

ShareFile integrates with third-party Data Loss Prevention (DLP) systems to identify files that contain sensitive information. To limit access and sharing of items based their content, enable DLP scanning on your StorageZone Controller and then configure the settings on this page.

Enable the Limit access to files based on their content setting if you have one or more private StorageZones configured to use a third-party DLP system to scan and classify documents. With this setting enabled, sharing and access filters are applied to documents based on the results of the DLP scan. Use the settings on this page to define the sharing and access filters for each classification.

Allowed Actions

  • Unscanned documents - Allow these actions for documents that your DLP system has not scanned. This includes all documents stored in ShareFile-managed storage zones or other storage zones where DLP isn’t enabled.
  • Scanned: OK - Allow these actions for documents that your DLP system accepted.
  • Scanned: Rejected - Allow these actions for documents that your DLP system rejected because they contain sensitive data.

For more information, see Data Loss Prevention.

Sign in policy

Use the sign in policy options to:

Security policy

Use the Security policy options to:

Security Alert Settings

We send security alerts whenever we detect potentially malicious activity.

For more information, see Security Alert Settings.

Configure Device Security

You can use these options to control the security level for devices used to access the ShareFile account by other users. These settings override any individual user preferences.

For more information, see Configure Device Security.

Edit Super User Group

Administrators (Employee users), also known as super users, are automatically added to all new and existing folders on a given ShareFile account. Super users permissions include Dowbload, Upload, Delete and Admin ability on all folders. Super-user group access to a folder can’t be modified or removed in the folder access menu. This feature is enabled on your account by default.

For more information, see Edit Super User Group.

Quarantined Files

If/when malicious content is detected, these are added in the Quarantined Files folder.

You can Restore, Delete or Download these files.

Quarantined

Security
September 6, 2025
Contributed by: 
P
September 6, 2025
Contributed by: 
P

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