ShareFile

Sign in to ShareFile

To sign in to ShareFile for Clients with the Android application:

  1. Download the ShareFile for Clients application from the Google Play store.

  2. Open the ShareFile for Clients application from your Android device. The Welcome screen displays.

  3. From the Welcome screen, enter your details to sign in to ShareFile.
    1. Type your account Subdomain and click Continue.
    2. Type your Email address and click Continue.

      Email

    3. Enter your Password and click Continue.

      Email

  4. The Client portal displays and shows your open and completed tasks:

    Client app

Reset password

To reset the password:

  1. From the Welcome screen type your Email address and click Continue.

    Email

  2. Select “Forgot your password?, then click Continue.

    Forgot Password

    The Resetting your password screen displays.

  3. From the Resetting your password screen, check the CAPTCHA checkbox to verify you are not a robot. Click Send.

    CAPTCHA

    We’ll send an email so that you can reset your password.

  4. Open your email and click the link to create a new password. The Reset your password screen displays.

  5. From the Reset your password screen, create a new password following the password requirements and confirm the password:

    Password

  6. Click Create new password. A confirmation message displays advising your password has been reset successfully:

    Confirmation

Sign in to ShareFile