ShareFile

Add comments to a Document Request

Article applies to:

  • ShareFile Employee users

  • Client contact (external user)

You can add and view comments under each document item. The comments appear in the ‘Comments tab’ within the project.

Document Request 7

To add a comment:

  1. Open the Project in the ShareFile web app.
  2. Go to the Document requests tab and open the relevant document request.
  3. Select the specific request item (or open the document request itself).
  4. Navigate to the Comments section.
  5. Type your comment and hit Enter.

NOTES:

  • Both team members and clients can respond to comments(if permitted).

  • Comments persist in the project history for audit tracking.

  • Mentions (@username) and file uploads in comments are not yet supported.

Add comments to a Document Request

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