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VDR Storage Enforcement
A VDR account admin is notified when an account reaches 90-100% and continues until 100% of the account storage limit. Notifications are provided to the VDR account admin and user as follows:
Storage Enforcement Notifications for VDR Account Admin
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Account at 90-100% of storage
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The account administrator receives notifications when an account has consumed 90-100% of its storage limit.
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A dismissible banner on the ShareFile UI is displayed and an email notification is also sent to the admin (as shown above).
- You can click on View usage to view the existing storage data.
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Clicking on the Add storage on the account banner as shown above or on Manage plan option in the email above will redirect admins to buy additional licences to upgrade existing plan.
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Account at 100% of storage
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The account administrator receives notifications when an account has consumed 100% of its storage limit.
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A persistent error banner on the ShareFile UI is displayed and an email notification is also sent to the admin (as shown above).
- You can click on View usage button to view the existing storage data.
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Clicking on the Add storage on the account banner as shown above or on Manage plan option in the email above will redirect admins to buy additional licences to upgrade existing plan.
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Note:
- For VDR accounts, additional licences need to be purchased for extra storage addition.
Storage Enforcement Notifications for VDR Account User
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Account at 100% of storage
- The user receives notifications when an account has consumed 100% of its storage limit.
- A persistent error banner on the ShareFile UI is displayed and an email notification is also sent to the admin as shown below.
- You can click on Request more storage button and the admin will receive the notification to upgrade the existing plan.
In this article
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